Welcome, to Gecko home.
Fast internet where it counts. Simple where it matters.
And proper help from actual humans when you need it.
Gecko HyperFibre plans.
More speed than most homes know what to do with. Perfect for power users, home businesses and multi-user dwellings.
FAQs.
Useful answers. Minimal telco fog. Thought of something we’ve missed? Let us know.
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With services spanning Fibre, Mobile and more, chances are we have a solution for you.
Your connection to Gecko Fibre nationwide requires a fibre terminal to be installed, so if you haven’t taken the leap to getting fibre, we can guide you through that process.
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Our Fibre and Rural Wireless plans include unlimited data without the restrictions.
Data caps belong in a museum anyway.
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Gecko’s standard plans are designed to be month-to-month.
Any promotions we run won’t force a contract either. Stay because you want to, not because you have to.
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Yes! Tell us when you sign up and we’ll transfer your number to Gecko too.
Note, all phone lines require a $10/month add on fee.
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Our standard Gecko routers are available if you need it, but we always recommend the right hardware for your home. HyperFibre connections require more than a standard 1Gb WAN port, and 4G services need a 4G-enabled router. If you already have a working router, there's no need to replace it! Our technicians can help you get set up with Gecko.
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Yes. We can assess your setup and help with router positioning, Wi-Fi equipment and coverage around the property. Charges may apply.
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Your property connects wirelessly to a Gecko transmitter rather than through a direct fibre cable. Service depends on your location, signal and line of sight, so we check every address before confirming it.
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Contact our Hawke’s Bay team. We’ll listen, work through the issue and tell you clearly what happens next.
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Wireless speeds are provided on a best-effort basis. Environmental factors like severe weather, nearby trees, and your distance from our network towers can all affect your connection. Rest assured, we will assess your local conditions before installation and only proceed if we can deliver a reliable service.